If you need to rearrange a training course you were booked for, or missed one altogether, this page allows you to re-book for a subsequent course.
Our cancellation policy states…
We understand that plans sometimes change and therefore should you need to postpone or cancel your course please contact Toby at WP Courses as soon as possible. Due to the demand for our courses and limited places, the following cancellation policy is in place:
- 7 or more working days notice given – no charge
- 3 to 6 working days notice given – £35 charge will apply to rebook a new date (less than 25% of cost of the basic course, less than 15% of the full cost of the advanced)
- 0 to 2 working days notice given – £65 charge will apply to rebook a new date (less than 45% of cost of the basic course, less than 28% of the full cost of the advanced)
The same charges apply to rebookings for both the basic and advanced courses.
To rebook a new date for a course, please check availability here and then make payment below.
Then please contact Toby here to say that you wish to reschedule for that date and confirm the rebooking fee has been paid. Toby will email you back to confirm your new booking.
Why the rebooking fee?
When you rebook a new date, we cover £80-110 towards the fee, so you can rebook for just £65 or £35. Obviously, paying to rebook can be very frustrating if you have missed a course through no fault of your own. We are sorry for this, but to create the WP Courses cancellation policy, those of many training courses and event companies were researched and our policy is far more generous than any of them. Most do not give any kind of credit or refund even if you cancel several days before the event, regardless of reasons… personal tragedy, going into labour, you name it! Because of the strict limit of ten people and up to half the ticket revenue covering fixed costs like advertising, venue, etc, an event credit would make us a substantial loss, as that place would otherwise be filled by someone paying full price of £145. We thank you in advance for your understanding.
WP Courses Rebookings
Rebook (Type 1) – £65
For those who were too late for the course or missed the course altogether without sufficient prior warning of more than 2 working days notice
Rebook (Type 2) – £35
For those who gave at least 3 working days prior warning (by phone and via contact form) they would miss the course. If more than 7 days working notice is provided, there is no charge.